Terms of Service

These terms are the agreement between WEBSTRAKE TECHNOLOGIES LLP and the organization that subscribes to Slate. By creating an organization, or by using Slate on behalf of one, you accept them.

Slate is a webStrake product and is used with a webStrake account, so the webStrake Terms and Conditions apply alongside these terms. Where they deal with the account itself, they govern.

Who this agreement is with

Slate is sold to an organization: the trust, society, company or proprietor that runs one or more schools. The person who creates the organization confirms they are authorised to accept these terms on its behalf and to bind it.

Staff and parents do not sign up for Slate themselves. They are added by their school, and their use is covered by the school's agreement with us. Students do not have accounts.

Plans and what they include

Slate is made up of modules such as attendance, fees, academics, transport and communication. Which modules a school can use depends on the plan it is on and the number of students it has. Plans, prices and the modules each includes are shown when you subscribe and in your organization's billing area.

You can move to a higher plan at any time. We may add modules to a plan and change what is offered on future plans. We will not remove a module from your current subscription term, but we may change, suspend or discontinue any part of Slate for later terms, and we may modify features where required for legal, security or technical reasons.

Charges

• Subscriptions are charged annually, per school, in advance.
• The price depends on the plan and on the student band the school falls into. The price shown at the time of purchase is the price for that term.
• A one-time setup fee may apply when a school is first onboarded. Where it applies, it is shown before you pay.
• Taxes are applied as required by Indian law and shown with the price.
• If your student numbers move into a higher band, the price for your next term will reflect that band.

Cancellation and refunds are covered in our Refund Policy.

Your responsibilities

Your school decides what to record in Slate, so these remain yours to get right.

• Tell students, parents and staff what your school records about them, and obtain consent where the law requires it, including verifiable parental consent for children. This obligation sits with the school, not with us.
• Ensure you have the right to enter into Slate whatever you enter, and keep it accurate and lawful.
• Correct records when someone tells you they are wrong.
• Give each staff member the role and duties their job actually needs, and remove access promptly when someone leaves.
• Keep sign-in credentials confidential. Accounts are personal and must not be shared. You are responsible for activity under your organization's accounts.
• Use Slate lawfully and only for running your school. Do not attempt to breach its security, reverse engineer it, resell it, or use it to store content you have no right to hold.

Our responsibilities

We will provide Slate with reasonable skill and care and handle your school's information as described in our Privacy Policy.

Slate is provided on an "as is" and "as available" basis. We do not warrant that it will be uninterrupted or error free, and we may carry out maintenance. To the fullest extent permitted by law, we exclude all warranties, conditions and terms not expressly set out in this agreement.

Your data stays yours

Your school's records belong to your school. We claim no ownership of them. We own Slate itself, including its software, design, documentation and trade marks, and nothing here transfers any of that to you.

You grant us the rights we need to host, process, back up and display your records for the purpose of providing Slate to you, and to use information as described in our Privacy Policy.

Suspension

We may suspend or restrict access if a subscription is unpaid, if Slate is being used unlawfully or in breach of these terms, or where use puts other users, the service or our infrastructure at risk. Where practical we will tell you first and give you an opportunity to put it right, but we may act immediately where the risk requires it.

Ending the agreement

You may choose not to renew at the end of a term. We may terminate this agreement for material breach that is not remedied within a reasonable period after notice.

When a subscription ends, access ends, and removal of records follows our Data Deletion page. Please export anything you need to keep before that point.

Your indemnity

You will indemnify us against claims, losses and costs arising from information your school enters into Slate, from your use of Slate in breach of these terms or applicable law, or from your failure to give the notices or obtain the consents described above.

Liability

Slate is a record-keeping tool. It does not replace your school's own duty to keep statutory records or to comply with the rules of its board or regulator, and decisions your school takes using Slate remain the school's decisions.

To the fullest extent permitted by law, we are not liable for indirect or consequential loss, loss of profit, loss of goodwill, or loss or corruption of data, and our total aggregate liability in connection with Slate is limited to the amount you paid us for the subscription term in which the claim arose.

Nothing in these terms limits liability that cannot be limited under Indian law, and nothing here removes any right you have under Indian consumer law.

Matters outside our control

We are not responsible for failure or delay caused by events beyond our reasonable control, including network or power failure, acts of government, or failures of services we depend on.

Changes to these terms

We may update these terms. If a change materially affects you we will tell the subscribing organization before it takes effect for your next term. Continuing to use Slate after that means the updated terms apply.

13. Law, Jurisdiction and Arbitration

1. All disputes, differences and claims arising out of this Agreement, whether during its subsistence or thereafter, shall be settled by arbitration in accordance with the provisions of the Arbitration and Conciliation Act, 1996, or any statutory amendments thereof, or any other Act governing arbitration. The dispute shall be referred to the sole arbitration of an arbitrator nominated by Prism ADR Nexus Private Limited ("Prism ADR"), an independent institution presently having its office at Office No. 11A, 11th Floor, Raintree Place, Door No. 7, Mc. Nichols Road, Chetpet, Chennai 600 031.
2. The proceedings shall be governed by the Rules and Regulations of the Arbitration and Conciliation Act, as amended, together with the rules of the arbitral institution, as the case may be, and as amended from time to time.
3. The arbitration proceedings may also be conducted on any online platform as desired by the arbitral institution or by the arbitrator.
4. The award given by the sole arbitrator shall be final and binding on the parties to this Agreement. If the arbitrator to whom the matter has been referred dies or is unable to act for any reason, Prism ADR shall nominate another person to act as arbitrator, and that person shall continue the reference from the stage at which the predecessor left it.

Subject to the arbitration clause above, these terms are governed by the laws of India. The courts at Chennai have exclusive jurisdiction. Our registered office is No. 6/7, 2nd Floor, 7th Lane, Pan Rajarathinam Street, Old Washermenpet, Chennai 600021, Tamil Nadu, India.

Contact

Write to contact@slate.webstrake.com with any question about these terms.